Regal Medical Transportation
Regal can help coordinate the ride to outpatient rehabilitation when the passenger remains able to use a standard passenger vehicle. The service is point-to-point transportation and does not include facility transfer, lifting, or clinical support.
Plan the trip
Good transportation planning starts with the schedule, correct entrance, realistic return timing, and a clear understanding of what the passenger can do independently.
01
This service is intended for a passenger traveling to an outpatient visit, not a person who must be transferred between beds, wheelchairs, rooms, or care levels. Staff at a residence or facility must bring the passenger to the confirmed curbside point. Regal chauffeurs do not enter patient areas, lift passengers, or complete facility handoff procedures.
02
Share practical access information such as stairs, a distant lobby, security check-in, or a covered entrance. The passenger must be able to travel between that pickup point and the vehicle with little or no assistance. If a safe trip requires a ramp vehicle, wheelchair securement, gait support, or hands-on help, Regal’s ambulatory service is not suitable.
03
Rehabilitation can change strength and mobility in either direction. Contact Regal before a ride when the passenger’s ability, equipment, residence, or appointment location changes. The team can reassess the transportation fit, but it cannot rely on a prior successful trip if the current needs fall outside standard passenger service.
04
For a pickup at a rehabilitation or residential setting, identify the passenger or coordinator who can confirm readiness and the correct entrance. That person remains responsible for facility communication and care arrangements. Regal will confirm only the transportation details, schedule, availability, and quote.
Keep the request focused on transportation. These details help the team review the route without collecting sensitive health information.
Return-trip considerations
A facility address does not change Regal’s service into an assisted medical transfer. The passenger must be ready at the agreed exterior pickup point, and receiving staff or a companion must handle any help inside the origin or destination. If the facility requires door-through-door service, wheelchair securement, or a clinical handoff, arrange a provider equipped for that need.
A request is not a reservation. The ride is booked only after Regal confirms the date, schedule, route, passenger fit, and quote.
Service scope
Passengers who can reach, enter, and exit a standard passenger vehicle with little or no assistance and remain seated using its standard seat belt.
Wheelchair-lift or ramp vehicles, stretcher service, hands-on transfers, medical equipment support, monitoring, medication help, or emergency care.
Questions about this service
Only as ambulatory curb-to-curb transportation after the passenger is cleared and can use a standard vehicle. Regal does not perform bed, wheelchair, or assisted facility transfers.
No. Any facility paperwork, clinical handoff, or responsible-party requirement must be handled by the passenger, family, caregiver, or facility.
Yes. Share the planned dates and times for review. Regal confirms only the trips it can support and must approve later schedule changes.
Related medical rides
Request availability
Share the transportation schedule, exact addresses, passenger count, and general pickup or mobility instructions. Do not include diagnoses, medications, insurance numbers, or medical records.
Non-emergency transportation only.
Regal is not an ambulance or medical provider, and chauffeurs do not provide medical care or monitoring. Call 911 for an emergency.
Do not enter diagnoses, medications, medical records, insurance numbers, or other sensitive health information in this form.
Check trip availability
