Regal Medical Transportation
A medical appointment already comes with details to manage. Regal helps ambulatory passengers plan the transportation portion with a private vehicle, a professional chauffeur, and a trip reviewed around the appointment schedule.
Plan the trip
Good transportation planning starts with the schedule, correct entrance, realistic return timing, and a clear understanding of what the passenger can do independently.
01
Medical offices often ask patients to arrive before the time printed on the schedule. Include the requested check-in time, building name, suite, and entrance when you inquire. Regal uses those details to review a practical pickup window, but the passenger remains responsible for following the provider’s arrival instructions and completing check-in.
02
Large medical campuses may have several towers, garages, and patient entrances at one street address. A clinic name, physician practice, building, suite, or known patient drop-off point helps reduce uncertainty. Chauffeurs provide point-to-point passenger transportation; they do not escort patients through a facility or manage appointment paperwork.
03
If the visit has a predictable end time, request a planned return pickup. If timing may change, tell us before booking so availability can be reviewed for a separate pickup or waiting-time option. Waiting service and same-day schedule changes are not included unless Regal confirms them as part of the trip.
04
This service is for passengers who can enter and exit a standard passenger vehicle with little or no assistance and ride with the standard seat belt. If an illness, injury, procedure, or new mobility need changes that ability, contact Regal before the ride so the trip can be reassessed. Regal does not provide wheelchair-lift, stretcher, or hands-on transfer service.
Keep the request focused on transportation. These details help the team review the route without collecting sensitive health information.
Return-trip considerations
Specialist visits and follow-ups do not always end on schedule. Ask about the return plan before the outbound trip is confirmed. Regal may be able to quote a scheduled return, a later separate pickup, or approved waiting time depending on fleet availability. A ride is not held open automatically, and the medical office cannot reserve transportation on Regal’s behalf unless our team confirms the request.
A request is not a reservation. The ride is booked only after Regal confirms the date, schedule, route, passenger fit, and quote.
Service scope
Passengers who can reach, enter, and exit a standard passenger vehicle with little or no assistance and remain seated using its standard seat belt.
Wheelchair-lift or ramp vehicles, stretcher service, hands-on transfers, medical equipment support, monitoring, medication help, or emergency care.
Questions about this service
Yes, ambulatory appointment transportation can be requested to a physician office or outpatient department on a hospital campus. Include the exact building and entrance so the destination can be reviewed.
No. Passengers should be ready at the confirmed pickup point. Regal does not provide inside-facility escort, check-in assistance, or hands-on patient transfer.
A companion may be requested. Include that person in the inquiry so seating and the complete trip plan can be confirmed in advance.
Related medical rides
Request availability
Share the transportation schedule, exact addresses, passenger count, and general pickup or mobility instructions. Do not include diagnoses, medications, insurance numbers, or medical records.
Non-emergency transportation only.
Regal is not an ambulance or medical provider, and chauffeurs do not provide medical care or monitoring. Call 911 for an emergency.
Do not enter diagnoses, medications, medical records, insurance numbers, or other sensitive health information in this form.
Check trip availability
