Regal Medical Transportation
Physical therapy may involve a series of appointments and mobility that changes over time. Regal can review one-time or recurring transportation requests for passengers who can use a standard passenger vehicle within the ambulatory service scope.
Plan the trip
Good transportation planning starts with the schedule, correct entrance, realistic return timing, and a clear understanding of what the passenger can do independently.
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A useful inquiry explains practical access details: stairs, a long walk from the building, a gated entrance, or the preferred curb. Do not submit diagnoses, therapy notes, or medical records. Regal needs enough transportation information to review whether the passenger can reach and use the vehicle, while the therapist remains responsible for all clinical recommendations.
02
Ability can improve or temporarily decline during rehabilitation. Before each trip, the passenger should still be able to enter and exit a standard vehicle with little or no assistance and use the regular seat belt. Canes or small personal aids should be disclosed for space review, but Regal does not provide wheelchair securement, lifting, transfers, or gait assistance.
03
Share all known dates and check-in times when requesting a series. Regal can review the pattern and identify which trips are available. A confirmed Tuesday ride does not automatically reserve every Tuesday, and clinic rescheduling does not automatically change the transportation booking. Each adjustment should be confirmed directly with Regal.
04
Therapy offices may be inside larger medical buildings or rehabilitation campuses. Include the building, suite, and patient entrance. After the visit, the passenger should meet the chauffeur at the confirmed curbside location. Chauffeurs do not enter the therapy gym, receive progress information, or provide therapeutic assistance.
Keep the request focused on transportation. These details help the team review the route without collecting sensitive health information.
Return-trip considerations
A passenger may be tired after therapy even when the appointment has a predictable duration. Build a reasonable pickup window around the clinic’s guidance and notify Regal of delays. The passenger must remain independently ambulatory within the stated service scope at pickup. Regal cannot provide physical support exercises, walking assistance, transfer help, or post-session monitoring.
A request is not a reservation. The ride is booked only after Regal confirms the date, schedule, route, passenger fit, and quote.
Service scope
Passengers who can reach, enter, and exit a standard passenger vehicle with little or no assistance and remain seated using its standard seat belt.
Wheelchair-lift or ramp vehicles, stretcher service, hands-on transfers, medical equipment support, monitoring, medication help, or emergency care.
Questions about this service
You can request all known dates together. Regal will confirm the individual trips or recurring pattern that fleet availability supports.
Mention it in the inquiry so vehicle space and service fit can be reviewed. Regal does not provide wheelchair securement, lifting, or equipment handling.
No. This is ambulatory curb-to-curb transportation. The passenger must reach, enter, and exit the standard passenger vehicle with little or no assistance.
Related medical rides
Request availability
Share the transportation schedule, exact addresses, passenger count, and general pickup or mobility instructions. Do not include diagnoses, medications, insurance numbers, or medical records.
Non-emergency transportation only.
Regal is not an ambulance or medical provider, and chauffeurs do not provide medical care or monitoring. Call 911 for an emergency.
Do not enter diagnoses, medications, medical records, insurance numbers, or other sensitive health information in this form.
Check trip availability
