Regal Medical Transportation
Treatment schedules can require repeated visits, long days, and careful coordination with a companion. Regal reviews private ride requests for ambulatory passengers traveling to non-emergency outpatient cancer appointments across Middle Tennessee.
Plan the trip
Good transportation planning starts with the schedule, correct entrance, realistic return timing, and a clear understanding of what the passenger can do independently.
01
Cancer centers may direct patients to a specific clinic, infusion entrance, radiation department, or parking level. Include that destination and the requested check-in time rather than only the campus address. Regal plans transportation to the confirmed curbside point but does not enter clinical areas, complete registration, or communicate with the care team about treatment.
02
A trusted companion may be helpful when the facility requires an escort or the passenger wants support with instructions. Include every traveler in the inquiry so seating and pickup details can be reviewed. Regal’s chauffeur cannot replace a caregiver, receive confidential medical information, manage medication, or remain with the passenger during or after treatment.
03
Infusion, radiation, laboratory work, and provider visits may run on different timelines. Share the best estimate and ask about the available return options. Waiting time is not included unless confirmed, and a vehicle may not be immediately available if the appointment ends at a different time. Keep a reachable contact ready to report meaningful delays.
04
How a passenger feels may vary across a treatment series. A standard passenger ride should proceed only when the person can reach, enter, and exit the vehicle with little or no assistance and travel seated with the ordinary seat belt. Regal does not provide clinical observation, symptom monitoring, wheelchair transport, oxygen support, or emergency response.
Keep the request focused on transportation. These details help the team review the route without collecting sensitive health information.
Return-trip considerations
Contact Regal as soon as the timing changes. The team will explain what the confirmed booking allows and whether a revised pickup can be supported. No vehicle is guaranteed beyond the agreed schedule. If the passenger develops symptoms, needs medical attention, or cannot use the vehicle within the ambulatory scope, follow the care team’s direction and use appropriate medical or emergency transportation.
A request is not a reservation. The ride is booked only after Regal confirms the date, schedule, route, passenger fit, and quote.
Service scope
Passengers who can reach, enter, and exit a standard passenger vehicle with little or no assistance and remain seated using its standard seat belt.
Wheelchair-lift or ramp vehicles, stretcher service, hands-on transfers, medical equipment support, monitoring, medication help, or emergency care.
Questions about this service
A companion can be requested. Include the person in advance so the complete passenger count and trip plan are part of Regal’s confirmation.
No. Regal chauffeurs provide passenger transportation only. They do not monitor symptoms, administer medication, provide oxygen, or deliver medical care.
Yes. Provide the known schedule and Regal will review each date or recurring pattern for availability rather than assuming every future ride is reserved.
Related medical rides
Request availability
Share the transportation schedule, exact addresses, passenger count, and general pickup or mobility instructions. Do not include diagnoses, medications, insurance numbers, or medical records.
Non-emergency transportation only.
Regal is not an ambulance or medical provider, and chauffeurs do not provide medical care or monitoring. Call 911 for an emergency.
Do not enter diagnoses, medications, medical records, insurance numbers, or other sensitive health information in this form.
Check trip availability
